Shipping policy

Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing

  • All orders are processed after payment confirmation.
  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping & Delivery Time

Estimated delivery times may vary depending on your location and shipping method selected at checkout.

Domestic Shipping

  • Standard delivery: 2–5 business days

International Shipping

  • International delivery: 5–15 business days
  • Delivery timelines may vary due to customs clearance and local courier services.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and order value.
  • Free shipping may be available on selected orders or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking information to monitor your shipment status.

Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Courier service disruptions
  • Customs processing for international orders

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are correct before placing an order. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery or expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.

International Duties & Taxes

For international orders, customs duties, taxes, or import charges may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through our store contact page or email support.